Omnichannel Customer Support Pricing

Compare our plans and find yours

See what’s included in each plan and choose what fits your team.

Free

Basic features for up to 2 agents with everything you need.

$0 /agent/month

Website Live Chat

Yes

Email

Yes

Facebook

-

Instagram

-

TikTok

-

WhatsApp

-

SMS

-

Telegram

-

Line

-

API Channel

-

Reports

-

Help Center

-

Private Notes

Yes

@mentions

Yes

Labels

Yes

Keyboard Shortcuts

Yes

Canned Responses

Yes

Teams

Yes

Automation

-

Custom Attributes

Yes

Campaigns

-

Live-chat support

Limited

Priority email support

-

No. of conversations per month

1000

Data retention

30 days

Agents

2

Channels

2

Get Started Free

Standard Popular

Advanced features and reporting, better workflows and automation.

$10 /agent/month

Website Live Chat

Yes

Email

Yes

Facebook

Yes

Instagram

Yes

TikTok

Yes

WhatsApp

Yes

SMS

Yes

Telegram

Yes

Line

Yes

API Channel

Yes

Reports

Yes

Help Center

-

Private Notes

Yes

@mentions

Yes

Labels

Yes

Keyboard Shortcuts

Yes

Canned Responses

Yes

Teams

Yes

Automation

-

Custom Attributes

Yes

Campaigns

-

Live-chat support

Limited

Priority email support

Yes

No. of conversations per month

Unlimited *

Data retention

1 year

Agents

Unlimited *

Channels

Unlimited *

Get Started Free

Professional

Enterprise-grade features with enhanced security and compliance.

$13 /agent/month

Website Live Chat

Yes

Email

Yes

Facebook

Yes

Instagram

Yes

TikTok

Yes

WhatsApp

Yes

SMS

Yes

Telegram

Yes

Line

Yes

API Channel

Yes

Reports

Yes

Help Center

Yes

Private Notes

Yes

@mentions

Yes

Labels

Yes

Keyboard Shortcuts

Yes

Canned Responses

Yes

Teams

Yes

Automation

Yes

Custom Attributes

Yes

Campaigns

Yes

Live-chat support

Yes

Priority email support

Yes

No. of conversations per month

Unlimited *

Data retention

2 years

Agents

Unlimited *

Channels

Unlimited *

Get Started Free

Frequently asked questions

Everything you need to know about the product and billing.

Yes, we offer a free plan that allows businesses to explore the platform and its core features before committing to a paid subscription. The free plan is designed for evaluation and small-scale usage, while advanced features and higher usage limits are available in paid plans.
Yes, you can upgrade or downgrade your subscription plan at any time. Changes to your plan will typically take effect immediately or at the start of the next billing cycle, depending on the billing policy associated with your account.
No, there is no mandatory long-term contract. Our plans are generally offered on flexible monthly or annual billing cycles, allowing you to choose the option that best fits your business needs.
The platform supports multiple communication channels to help businesses manage customer interactions from a single interface. These typically include channels such as Live Chat, Email, SMS, WhatsApp and other supported messaging integrations depending on your configuration.
Yes, we provide customer support to help users with setup, troubleshooting, and general platform usage. Support is available through our help center and other support channels depending on your subscription plan.
Yes, refunds are provided upon cancellation. If you cancel your subscription before the end of the billing period, the remaining unused amount will be refunded on a prorated basis. The refund will be calculated for the remaining subscription period, excluding any applicable taxes.

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